Watching an episode of ‘The Good Fight’ the other evening, one of the lawyers had to do some work in call centre. Next to her screen was a mirror and a sign in the middle saying ‘SMILE’. When she asked the supervisor why, he said that “you sound so much better to the person on the other end of the phone when you smile”, which is very true…..try it, I’ve put a sign like that up in front of me.
This made me think of something Siimon Reynolds, one of the world's leading business mentors, recently posted titled How Your Energy Affects Your Business Success.
When it comes to winning clients, everyone talks about the same things.
Have a great product. Market well. Be price competitive. Go the extra mile.
That kind of stuff.
But there’s another major element that is at least as important to succeed in business. Yet virtually nobody talks about it.
It’s the quality of your energy.
Meaning, how do people feel around you? Are you a neutral or down force, or do you uplift people within your environment with your positivity, passion and interest?
We all know that business is hyper competitive. It’s hard to get any material advantage over your competitors at all - and even those you manage to obtain are usually copied and nullified within months.
There’s always someone who can do it cheaper. And many times, better and cheaper.
So, in a business environment like this, how can we win?
By exuding a better energy. By making people feel fabulous in your presence. By emanating a sense of possibility.
- By being upbeat and light, even as you discuss issues that are heavy.
- By being somebody, people feel really good around.
Whether they’d enjoy spending their days working with them.
If you are not doing as well as you could be, take a moment to consider what kind of energy you are giving out.
A better-quality energy changes everything.
